Getting Better Reviews for Home Healthcare Agencies

It’s more important than ever for home healthcare agencies to get better reviews.

Woman in wheelchair talks to her daughter in front of window

It’s very easy to leave a review online – even for someone who has never used your service. All it takes is a misunderstanding from one family member, or a rumor of staff carelessness to destroy the reputation of your agency online. Getting better reviews is an important way that home healthcare agencies like yours can build interest and trust through local searches.

Negative reviews have a real measurable impact on your ability to reach new clients. They can also seriously undermine the trust of potential clients and their families.

Our system’s notifications to your staff will allow them to quickly respond to negative (and positive) reviews. This responsiveness will add to your overall ranking and while protecting your agency from the impact of online rumors.

Our system can handle all of this for you, while boosting your businesses in local search results in the long term.

Get Help and Get Better Reviews for Your Home Healthcare AGENCY

Are You Registered with Google My Business?

Word of mouth is important for getting new clients, but adult children are relying on online searches more and more than ever before. Review management for home healthcare agencies can help you highlight the strengths of your staff, attracting new clients.

68% of searchers contact a business directly from Google results instead of visiting the website first.

Your business is not added to local search results automatically. You’ll need to register with Google to be listed.

When you register you’ll need to add a physical address where you can receive mail. Google will send a verification code in the mail to verify the physical location. MAKE SURE YOUR EMPLOYEES KNOW TO LOOK FOR THIS POSTCARD AND NOT THROW IT AWAY!!

Steps to Get You Started Getting Better Reviews for Home Healthcare Businesses

Step 1

Image of Google My Biz Landing page — *Type your business name next to the magnifying glass icon*. This will conduct a search for your business in the Google My Business database.

Step 2

Image of searching a biz name in Google My Biz Homepage — *If there’s no listing found, it will ask if you want to create a business with this name.* If your business is claimed you can request access.

Step 3

*Google will give you a second chance to enter the name of your business- they don’t capture from previous page.*

Step 4

Choose the Category of Your Biz on GMB — *There are limited, predetermined categories. Choose “Assisted Living” or “Home Healthcare” or whatever is closest to your ad messaging.*

Step 5

Add the location of your facility or main office.

Step 6

*Add the names of the communities around your facility or service area so you will have greater visibility in search results.*

Step 7

Include as many contact details as possible.

Step 8

Step 9

Enter info here to receive a physical post card via USPS. You will need code from postcard to verify your physical address.

A computer screen demonstrating an upwards trending graph- Getting Better Reviews will increase search results

We make it a practice to keep updated on what Google uses to determine placement in local search results.

The best way to find out your online reputation score is through our report that tracks your results (and your direct competitors) through over 70 online platforms.

Contact us for a quick review of your home healthcare businesses’ online reputation and some insight about your current ranking.

I Want A Simple Solution for My agency

Additional menu